Seven Critical Skills for Managing Conflict in your Small Business

Conflict is an inherent part of every workplace and can result in resentment or stress and hinder essential communication. Ineffective conflict management or avoiding problems can be costly to the business owner resulting in lost employees or customers.

This practical workshop is for the sole proprietor, owners with multiple employees, or anyone in the middle. By learning how to manage conflict with knowledge and strategies, you can confidently turn your business into one that uses conflict productively.